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Fall 2013 Open House Training Sessions

The iDesign-Classroom group will hold Fall 2013 Open House training sessions on Friday, August 16. Sessions will be held on the downtown campus in the newly renovated Business & Economics room 244, and on the Evansdale campus in the newly renovated Allen Hall room 711. No registration is required. Stop by any time from 10:00 am to 12:00 noon for a peek at our newest technology and receive a quick training tutorial. You may also contact us at any time by calling 304-293-2832 to schedule an individual training session on another date.

Hope to see you there!

Changes you’ll see in our classrooms for Fall 2013

We are making changes both internally and externally to better support our customers. Currently, we are in the process of implementing 3 major changes in all our classrooms. They will be in full-effect by August 19.

 

1. Instructors will use their MyID to log into the lectern computer. Anyone on the WVU Administrative network will be able to access their network drives and have direct access to files without the need for USB drives, emailing files to themselves, etc. If you are unsure about your network access, please contact your department's IT support group. To further aid in the transition, there will be a way to access the MyID activation/password-reset web site from the lectern computer. Also, our classroom hotline phone menu will have a MyID support option to direct callers directly to the OIT HelpDesk for password resets.

 

2. You will noticed improved computer performance. So, although log-ins and cross-network communication will be added, the lectern computers have been upgraded to run faster and smoother than ever before.

 

3. We have a pilot program we're calling "Open Lectern" being implemented to give instructors the easiest possible access to classroom tools such as wireless microphones, remote controls, and the telephone. This pilot will continue until excessive vandalism or theft require us to reinstall the swipe-card locking mechanisms, so please help by turning off the system and shutting the door after use.

These changes are only occurring in the 100+ classrooms that we support. Please contact iDesign-Classroom (formerly CTec) for more information, questions, or concerns. Thanks!

-Roger Neptune

 

Welcome to iDesign-Classroom of WVU Academic Innovation!

The WVU staff formerly known as CTec are now working within the new Academic Innovation unit of WVU directed by Associate Vice President Sue Day-Perroots. Along with our name and reporting structure, we are also making changes both internally and externally to better support our primary end-user: FACULTY. We have given priority to top requests and are currently in the process of implementing 3 major changes in all our supported classrooms. These changes will be in full-effect by August 19.

 

1. Instructors will use their MyID to log into the lectern computer. Anyone on the WVU Administrative network will be able to access their network drives and have direct access to files without the need for USB drives, emailing files to themselves, etc. If you are unsure about your network, contact your department’s IT support group. To further aid in the transition, there will be a way to access the MyID activation/password-reset web site from the lectern computer. Also, our classroom hotline phone menu will have a MyID support option to direct callers directly to the HelpDesk for password resets.

 

2. You will noticed improved computer performance. So, although log-ins and cross-network communication will be added, the lectern computers have been upgraded to run faster and smoother than ever before.

 

3. We have a pilot program we’re calling “Open Lectern” being implemented to give instructors the easiest possible access to classroom tools such as wireless microphones, remote controls, and the telephone. This pilot will continue until excessive vandalism or theft require us to reinstall the swipe-card locking mechanisms, so please help by turning off the system and shutting the door after use.

 

Training is encouraged! Please consider contacting us to set up a brief 1-on-1 training, a group training session, or to say a few words at your college/department/unit Fall Orientation event. Our phone number is staying the same, plus our email and web page will forward to new addresses as updates are made.

 

And please contact iDesign-Classroom (formerly CTec) for more information, questions, or concerns. Thanks!

-Roger Neptune

 

CTec Growth and Future Projections

Over the past 5 years, the CTec unit has experienced huge growth in the number of classes supported as well as in the number of consultations with other units on campus. We’ve recently reviewed our progress and estimated classroom growth for the next several years. With many new building and renovation projects being planned or already underway, a steady increase is anticipated for the next several years to come. The attached graph shows this, plus a long-term “Future” estimate if all classroom plans come to fruition. Since 2007 when the last “new CTec staff” position was created, the number of supported rooms has more than doubled.

ctec projections 2013 downtown

ctec projections 2013 evansdale

Although they do not show the increases in consultation, nor the increase in individual room usage, the graphs help show the need for increased support personnel.

Document Camera Shootout!

On July 9th from 1 PM to 3 PM, CTec staff will be in Clark Hall room 101 testing new Document Cameras. With input from the WVU community, we hope to update our standard equipment models to get the most “bang-for-the-buck”.

No salesmen or manufacturer representatives have been invited. We want to hear your opinions, as well as encourage you to bring instructional materials to provide for a more realistic test.
Also, if your department has a document camera (or visualizer, “Elmo”, etc) that you would like entered into the shootout, please contact Roger Neptune by July 5th so we can coordinate accordingly. Light refreshments will be available.
And please feel free to let your WVU colleagues know as well!

 

This event is being sponsored by WVU Academic Innovation.

CTEC + A.I.?

It’s true! CTec is joining forces with Extended Learning in its evolution into ‘Academic Innovation‘. Although artificial intelligence won’t be our primary goal, we will have new opportunities to provide advanced technology in our supported classrooms. Faculty input is welcomed by emailing ctec@mail.wvu.edu or calling Roger Neptune at 304-293-CTEC.

For the press release, please go to WVUToday.

For more information about classroom technology, please go to the CTEC web page.

 

Document Camera demo by Lumens on May 29th

Eddy Boyette, a representative from Lumens, will be visiting CTec offices in Hodges Hall on Wednesday, May 29, 2013 at 1:30 PM to demonstrate several of his company’s Document Cameras:
This product demonstration is open to the entire WVU community. If you would like to attend, please RSVP by sending email to CTEC@mail.wvu.edu so we can provide enough seating.

WVU Technology Classroom Configuration and Implementation Guidelines Update

The latest CTec standards spec update is now online and available at http://oit.wvu.edu/ctec/policies/installation/ .

The equipment list and signal flow diagrams provided are only examples. Please contact CTec if you have questions about specific project implementations.

AMX Training Opportunity for WVU Staff on March 25 & 26

After much research and product testing, WVU’s Classroom Technology unit (CTec) believes the AMX Enova DVX has the potential to be the cornerstone of their future classroom installations. It has the combination of capabilities to be the most beneficial for customers and support staff, plus its programming is the same as current AMX (control system used in most CTec classrooms) products. The DVX is an ‘all in one box’ solution that combines control, video switching & scaling, audio routing & amplification, and full HD capabilities & compliance with upgrade allowances for future standards. With everything in one box, the system can be easily monitored and modified through one interface. We have been pilot testing the first DVX at WVU in Clark Hall 101 since the start of the Fall 2012 semester.

Trainer Sean Cameron from AMX will hold a demonstration & training session at CTec’s new offices in Hodges Hall. His primary focus will be on the Enova DVX, but much of the information is applicable to AMX’s other products. I encourage all interested WVU staff to RSVP and attend. With enough participation from WVU, we may be able to have AMX back again next year to address additional topics, so please feel free to forward this on to your peers.

Schedule:

Monday, March 25th’s session begins at 1pm and runs until 4:30pm in Hodges Hall room 221.

Sean will provide a quick overview of AMX products, then focus on the Enova DVX products, technology, and capabilities. Additional attention will be given to touch panels, remote management systems, and the Rapid Project Maker software.

Tuesday, March 26th’s all day session starts at 8:30am in Hodges Hall 221.

The morning session will focus on DVX installation, programming, and remote configuration. The afternoon session will begin by 1pm and will focus more on advanced programming and troubleshooting.

Any WVU staff person is welcome to attend this free event. Please RSVP by contacting CTEC at your next availability.

Call 304-293-CTEC or email CTEC@mail.wvu.edu for more information.

 

Windows 8 and Internet Explorer 10 released, but not always compatible with WVU systems

Republished from MOUNTAINEER E-News on January 11, 2013

 

WVU students, faculty, and staff who received computers as gifts over the holidays and were introduced to the newest version of Microsoft Windows may be asking when the University will move to Windows 8 and Internet Explorer 10. WVU IT staff will continue ongoing testing of these new releases with key University systems and will keep the community informed as the various application vendors certify their products for Windows 8 compatibility.

“We know Windows 8 and Internet Explorer 10 are upon us, but many of our web-based applications such as eCampus, MyAccess, MAP, and STAR are not certified for Windows 8 compatibility and may not be fully compatible with the recent releases,” says Cara Pietrowski, director of OIT client services.

The new system features touch screen capabilities and a markedly different interface that runs on tablets as well as PCs. While some software functionality may work using Windows 8 or the newest web browser, Internet Explorer 10, we recommend users install Firefox version 17 until vendors certify their systems for Windows 8 compatibility.

Brice Knotts, director of student system management says, “Based on our initial testing, Windows 8 and Internet Explorer 10 are compatible with STAR. There may be some incompatibilities that our testing has not uncovered, but we have successfully used common features and functions with Internet Explorer 10. If individuals experience compatibility issues with Internet Explorer 10, we recommend trying Firefox version 17.”

Amy Kuhn, director of OIT academic and instructional technology, said that WVU eCampus is researching compatibility with Windows 8 and will post updates to ecampus.wvu.edu. Currently, eCampus is certified with Internet Explorer versions 7 and 8. Initial testing shows that Internet Explorer 10 with special configuration (found at ecampus.wvu.edu) can be used with eCampus.

If you have any questions, contact the OIT Service Desk at 304-293-4444, or email oithelp@mail.wvu.edu for help.